At Fidever, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from fidever.com.
1. Information We Collect
When you visit our site, we may collect certain information automatically, including:
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Your IP address
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Browser type
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Device information
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Time zone
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Pages viewed
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Referring websites or search terms
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Interaction with our website
When you make a purchase or attempt to make a purchase, we may collect:
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Name
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Billing address
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Shipping address
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Payment information
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Email address
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Phone number
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your order
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Provide customer support
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Screen orders for fraud or risk
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Improve our website, products, and services
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Send marketing emails (only where permitted and/or where you have opted in)
3. Sharing Your Information
We may share your information with trusted third parties to help us operate our business, such as:
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Shopify (our ecommerce platform)
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Payment processors
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Shipping carriers and logistics providers
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Fraud prevention and analytics providers
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Email marketing or customer support tools
We may also disclose information if required to comply with laws, regulations, legal processes, or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze traffic, and support advertising or retargeting efforts.
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Behavioral Advertising
We may use your information to provide you with targeted advertisements or marketing communications we believe may interest you.
You can opt out of certain targeted advertising services through applicable industry tools or your browser/device settings.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it, unless we are required to retain it for legal, tax, accounting, or operational purposes.
7. Your Rights
Depending on your location, you may have rights to:
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Access the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
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Object to or restrict certain processing
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Opt out of marketing communications
To exercise any of these rights, please contact us at service@fidever.com.
8. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
10. International Users
If you access our site from outside the country in which our business operates, your information may be transferred to and processed in other countries where data protection laws may differ.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
12. Contact Us
For more information about our privacy practices, or if you have questions, please contact us at:
Email: service@fidever.com
Website: fidever.com